Updated COVID-19 response

May 17, 2021 – Crossroads for Women (CRFW) locations are open for business with the following COVID-19 precautions in place:

Crossroads Village (Administration, Bernalillo County Community Connections, Peer-on-Peer Support Services, and UNM Pathways)

  • The building located at 239 Elm St. NE will be open during normal business hours.
  • All staff and clients are required to wear masks in the common areas of the program.
  • Crossroads for Women will accept donations per the CRFW donation policy.
  • Day programming will take place in the form of on-line and in person groups in which clients will be required to sign up for.
  • All areas will be sanitized before and after each meeting with clients.
  • Staff will alternate home visits with phone check-ins. Any client needing 90-day paperwork will need to schedule an appointment with their Community Support Worker.
  • Clients with pre-existing conditions or respiratory conditions may make alternative arrangements with their Community Support Worker on a case by case basis.
  • All clients or staff who appear to be ill and/or disclose not feeling well will need to seek care immediately to rule out COVID-19.
  • Staff will increase phone check-ins with clients who test positive for COVID-19 and support the client in accessing or coordinating medical care.
  • All Case Managers will be required to conduct a weekly check-in form to ensure that all clients’ basic needs are being met.
  • All staff who appear to be ill and/or disclose not feeling will need to seek care immediately to rule out COVID-19.
  • All staff will continue to wear masks when working in the community during normal business hours.
  • Staff may opt not to wear masks when working in their offices and/or with other staff who are vaccinated.

Therapeutic Communities (Maya’s Place and The Pavilions)

  • CRFW therapeutic communities will only be accepting clients who have tested negative for COVID.
  • All staff, clients and approved visitors are required to wear masks while inside the building.
  • CRFW will request that all new clients be provided a mask and hand sanitizer before being transported to the program.
  • Clients entering the program will be asked to limit their contact with other for seven days before participating in programming.
  • Only current clients, staff and approved visitors will be allowed on property until further notice.
  • Only approved staff will travel between sites. Approval can be obtained from the Executive Director.
  • All clients and staff will be educated on the characteristics and warning signing of COVID-19.
  • Any current client exhibiting acute respiratory symptoms will be placed in respite and isolated from other clients and/or staff.
  • All therapeutic communities will be sanitized daily.
  • All staff, clients and approved visitors will be asked to wash their hands for twenty seconds upon entering the facilities and screened for COVID-19.
  • All facilities will be required to post COVID-19 DOH signage and signage prohibiting visitors.

View the full Crossroads for Women Emergency Action Plan in Response to COVID-19 published on 5/17/2021.