Board & Staff

Board of Directors

Virginia Fedderson – Interim Chair
Kim Zamarin – Interim Vice Chair
Andrea Lohse – Secretary
Mary Malwitz – Treasurer

Crossroads for Women Staff

John RossJohn Ross, BA – Interim Executive Director

For nearly 40 years, John has served the nonprofit, for profit and government sectors working for children, their families, the elderly and the community. In the nonprofit sector he has seen the industry from many angles:  he has worked with United Way, served in a wide range of agency leadership positions, chaired and/or participated in numerous community collaborations, successfully developed and implemented public policy agendas and has provided consulting services to over 60 nonprofit and for profit organizations.

Cory Lee, MA – Director of Therapeutic Services

Cory Lee is the Director of Therapeutic Services. She has over six years’ experience working with women dealing with issues including substance abuse, poverty, and domestic violence. She developed an interest in women’s issues after interviewing a number of women dealing with substance abuse while attending graduate school. Cory holds two Bachelor’s degrees from the University of New Mexico and a Master’s Degree from Columbia University.

jennifergardnerJennifer Gardner, BS – Chief Financial Officer

 As the Chief Financial Officer, Jennifer is responsible for the financial management of all grants, daily operations, contractual agreements and corporate compliance. She is a native of the southwest and has lived in Albuquerque for over 23 years. She holds a B.S. in Business Administration and brings over 25 years of nonprofit, government, and corporate business experience to her work, with an emphasis on operations and finance. She brings years of experience in social justice and community organizing and is passionate about the important work at Crossroads and related community organizations.

Heather Hawkins, MA – Director of Operations

Heather is a native New Mexican with an interest in social and policy issues affecting women and children. She has a M.A. degree in U.S. History from the University of New Mexico and is completing a PhD in U.S. legal and policy history from the University of Minnesota.  Heather came to Crossroads as a volunteer writer for the newsletter and fell so in love with the work she decided to join the team full time. In her role at Crossroads Heather is responsible for compliance requirements for our housing program, client files, facilities, office management, data management and many other administrative details.  She likes dinosaurs and spends her free time catering to the whims of her beloved dog.

Joe Puleo, MA – Day Program Director, The Crossroads

Joe was born and raised in Brooklyn, New York. He moved to New Mexico via Colorado in 1999. Joe has a M.A. in counseling (Contemplative Psychotheraphy) from Naropa University in Boulder, Colorado. Joe’s motto: “Everyone is basically good”.  Joe facilitates Recovery Group and Life Skills Group at The Crossroads and Relapse Prevention Group at Maya’s Place. He fields inquiries about the program and maintains the application waiting list.

Claudia Timmons

Claudia Timmons, CCJA, CFAE – Program Director, Hope House

Claudia serves as the Program Director at Hope House. She’s lived in Albuquerque for about 11 years and have worked with the underserved populations in various capacities during that time. She holds accreditation from the American College of Forensic Counselors – Certified Forensic Addictions Specialist and Certified Criminal Justice Addictions Specialist. Her hope is that she can always make a difference in peoples’ lives. She uses her personal journey to teach and guide, but mostly to be a role model, and show people that if she can do it they can do it.

Bio Image_Coming SoonPelatia Trujillo, MBA – Program Director, Maya’s Place

Bio coming soon!



Bio Image_Coming Soon

Jennifer Garcia – Interim Program Director, The Pavilions

Bio coming soon!



Clarissa EarlClarissa Earl, MA – HR & Communications Specialist

A Pacific Northwest native, Clarissa moved to New Mexico and joined the Crossroads family in 2016. She has an MA in Journalism from DePaul University and BA in English from Utah State University. Clarissa has always been drawn to work in the nonprofit sector and feel privileged to be part of an organization dedicated to transforming individual lives in the community. In her free time, she enjoys doing freelance writing projects, finding new ways to incorporate green chile into her cooking, and spending quality time with her husband and yellow lab.

Dalilah Naranjo

Dalilah Naranjo, BA – Community Engagement Coordinator

As the Community Engagement Coordinator, Dalilah is responsible for the agency’s volunteer program, community outreach, special event coordination, recruiting and training community service workers, handling all in-kind donations, and serves as the Chair of the Crossroads for Women Fundraising Committee. She  started at Crossroads as a VISTA Volunteer through the AmeriCorps program and has a passion for ensuring that all women and children throughout the state have the equitable support needed to break the cycles of poverty, incarceration, and stigmatization. With a BA in Sociology from the University of New Mexico, she works to create solidarity in a community where a beautiful and celebrated life for each of our clients is possible.